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The 2009 Handbook of Application Delivery

A Guide to Decision Making in Challenging Economic Times by Dr. Jim Metzler
Excerpt: (Get Instant Access to the full Application Delivery Handbook below)


Over the last few years application delivery has become a priority for virtually all IT organizations. However, while many IT organizations have become better at application delivery, the majority of IT organizations struggle with this highly complex task. One of the primary goals of this handbook is to help IT organizations become better with application delivery. One of the ways that the handbook achieves that goal is by creating a framework that IT organizations can customize for use in their environment. The four primary components of the framework are:

  •   Planning
  •    Network and Application Optimization
  •    Management
  •    Control
In 2009, the economy is politely referred to as being challenging. While this challenging economic environment will certainly put pressure on IT budgets, IT organizations need to continue to invest in application delivery solutions. That follows in large part because IT organizations have made, and continue to make, significant investments in enterprise applications to support key business processes. IT organizations need to protect these investments, and the business processes that they enable, by ensuring that these applications can be effectively delivered.

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ITIL gives a detailed description of important IT practices with checklists, tasks and procedures that can be tailored to any IT organization. Confuto Systems has experience, knowledge and IT Management solutions for turning organizations to ITIL. This is the de facto best practice standard in service management. There's no doubt that IT departments adopting ITIL will improve quality and cost effectiveness of the services they provide to the business.

Effective service management means also control of processes and changes that occur within the infrastructure. A CMDB is a repository of configuration information which enables IT to meet these difficult challenges by centrally managing change across IT silos. A CMDB also helps organizations implement and maintain ITIL processes as part of an overall IT Service
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